Find highlights from some of our VETS partners here. For more partner news, take a look at our newsletter for recent updates and events from VETS and our partners. For previous newsletters, click here.
If you have any news you would like to share, get in contact with the VETS team directly at email@example.com
Spread the Christmas Cheer and shop Military family businesses in 2020
While so many of us are forced to buy our presents online this year, why not support military family businesses? We are joining the Families Federation and more to bring you the Military Families in Business: Christmas Gift Guide 2020.
Filled with over 30 military family owned businesses, there is sure to be something for everyone from crafting kits and personalised gifts all the way to handcrafted jewellery and cycling gear. Browse the full gift guide here.
Metro Bank making moves in Bristol with new contact centre
Metro Bank is opening its first contact centre in the South West in March 2021. The new customer contact centre in Bristol will sit above its store in Broadmead in the city centre, creating 50 roles.
The centre will be used to support Metro Bank’s customers with questions relating to its products and services, and will also offer 24/7 support for urgent queries, the bank said.
“We’re thrilled to be opening a brand new contact centre in the heart of Bristol and expanding our telephony service regionally.” - Aisling Kane, Chief Operating Officer, Metro Bank
The bank is looking at recruiting 30 staff members with 20 more roles available. Metro Bank have said they are looking for customer service specialists who will speak with and support customers on the phone. Keep your eyes peeled for more on this.
Royal Navy Reservists from Barclays supports the RN in Bahrain
Lt Cdr Jon Wheale, from HMS President, is part of the media team for the UK Maritime Component Command. Lt Cdr Wheale, who works for Barclays Bank in his civilian career, said: “Serving with the Royal Navy is an enormously rewarding activity and one I enjoy very much.
“Being able to mobilise and deploy to Bahrain for the second time not only allows me to make a small contribution to the vitally important work of the Royal Navy in the region but also underlines the palpable commitment that my employer makes every day to support the Armed Forces.”
There are a number of Reservists currently serving alongside Regular counterparts in a variety of roles within the UKMCC and CMF headquarters.
“Everyone has the same training and wears the same uniform. Deploying overseas offers a great opportunity to gain new experiences and meet new people that can’t be found elsewhere.” - Lt Cdr Wheale
HMRC Update: RISE Programme success
HMRC recognises the importance of supporting military veterans and the significant skills and expertise they bring into the Civil Service. With many service leavers wanting to continue serving their country, HMRC and the RISE programme, offers the perfect transition opportunity and range of professions, within public service.
Bypassing the normal recruitment principles, RISE is an accredited Life Chances Programme, offering a ‘try-before-you-buy’ internship of up to 8 weeks, followed by a fixed term appointment for successful applicants.
“Civil Service jobs give Service Leavers a sense of familiarity, both in structure and rules. It can be very hard for a Service Leaver to adapt to civvie life, but a career in HMRC or any Civil Service department will help them transition smoothly. There is no role in HMRC that a Service Leaver couldn’t do.” - Becky, VAT Frontline Manager
“I was surprised by how many transferable skills are relevant to this job. I have learnt a lot and have a lot to offer. This is an ideal first step out of the military into civilian work life. I would recommend HMRC to other service leavers, the RISE scheme fits in perfectly around resettlement.” - HMRC’s first RISE success and Brand Ambassador, Cameron.
To be eligible for the programme, you must be serving within your discharge period. If you are interested in applying for this fantastic initiative, please view the latest opportunities on the VETS HMRC page.
COVID-19 Response from Santander
When the Pandemic occurred, Santander changed its “Special Leave” policy to increase paid leave for Reserve service, doubling the amount offered from 10 to 20 days for activities in support of the Covid-19 Task Force. Santander also doubled its “Matched Time” policy for Volunteering including activities such as working with RE:ACT (formerly Team Rubicon).
One member of the team at Santander has been using this additional time to work with the RE:ACT team, supporting the NHS staff at London’s Guys and St Thomas’s hospitals.
It is fantastic to hear about how the VETS community is supporting the response to COVID-19 and encourage you to get in touch if you have more examples to share.